Cookie Policy

What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit our website. They are widely used to make websites work more efficiently, to remember your preferences, and to provide website owners with useful information about how their site is being used.

Cookies do not contain your full personal details such as your name or financial information. However, they may be linked to personal information held in your account profile if you are logged in. Cookies are not viruses or malicious software — they cannot be used to run programs or deliver malware to your device.

Types of Cookies We Use

• Strictly Essential Cookies — These cookies are necessary for the website to function correctly and cannot be switched off in our systems. They are usually only set in response to actions you take, such as logging in, adding items to a cart, or setting your preferences. Without these cookies, services you have asked for — such as maintaining a login session — cannot be provided. These cookies do not store any personally identifiable information and cannot be opted out of.
• Analytics & Performance Cookies — These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us understand which pages are the most and least popular and how visitors move around the platform. All information collected is aggregated and therefore anonymous. We use Google Analytics for this purpose. If you do not allow these cookies, we will not know when you have visited our site and will be unable to monitor its performance. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
• Functional / Preference Cookies — These cookies enable the website to provide enhanced functionality and personalisation based on your choices. They may be set by us or by third-party providers whose services we have added to our pages. They remember settings such as age verification status, display preferences, language selection, and responsible gaming reminder intervals. If you do not allow these cookies, some or all of these services may not function properly.
• Responsible Gaming Cookies — We use specific cookies to support our responsible gaming obligations. These record whether you have completed age verification, your session start time (for reality check reminders), and whether you have set any account restrictions. These cookies are treated as essential because they form part of our regulatory compliance framework.

How Long Do Cookies Last?

Cookies can be either session cookies or persistent cookies. Session cookies are temporary and are deleted from your device when you close your browser. Persistent cookies remain on your device for a set period of time, or until you delete them manually.

• Session cookies: deleted when you close your browser (e.g. login session tokens).
• Short-term persistent: expire after 30 days (e.g. age verification flag).
• Long-term persistent: may persist for up to 2 years (e.g. analytics identifiers, preference settings).

Managing Cookies

You have the right to decide whether to accept or decline non-essential cookies. You can manage your cookie preferences in the following ways:

• Browser settings: most web browsers allow you to view, manage, block, and delete cookies through the browser's settings menu. Note that blocking all cookies may prevent you from accessing parts of our website that require a login session.
• Google Analytics opt-out: install the Google Analytics Opt-out Browser Add-on to prevent Google Analytics from collecting data about your visits.
• Third-party opt-out tools: you can opt out of interest-based advertising from many third-party networks via the Your Online Choices tool (Australia).

Please note that disabling essential cookies will impair the functionality of our website, including the ability to log in, complete purchases, or maintain your responsible gaming settings. We recommend disabling only non-essential cookies if full platform functionality is required.

Third-Party Cookies

Some cookies on our website are set by third-party services that appear on our pages. We have no direct control over these cookies. Third parties may include:

• Payment processors (e.g. Stripe, Visa, Mastercard) — used to securely handle payment sessions and fraud detection.
• Google Analytics — used for website analytics and performance measurement.
• Identity verification providers — used during account registration and prize claim processes.

We encourage you to review the privacy and cookie policies of any third-party services you interact with on our platform.

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for operational, legal, or regulatory reasons. Any updates will be posted on this page with a revised "last updated" date. We recommend checking back periodically.

Contact

Cookie enquiries: [email protected]